FAQ

What is the booking fee charged by CHEFIN?

To help CHEFIN run smoothly and to cover the costs of the products and services we provide, we charge a 15% plus GST Booking fee when a booking is confirmed. The fee covers the following:

  • 24/7 customer support,
  • Public Liability Insurance,
  • Payment processing fees,
  • Funds management & distribution,
  • Chef recruitment, on-boarding & vetting,
  • Website & Software costs.

Please be aware the Booking Fee is non-refundable in any circumstance. Please view our cancellation policy for more information.