FAQ

What is the booking fee charged by CHEFIN?

The CHEFIN Booking Fee is a fee charged to each booking through the platform. It is inclusive of the total price. The fee ensures CHEFIN runs smoothly and covers the costs of the products and services we provide. The fee is a 15% plus GST inclusive in your booking total amount when paid & confirmed. The fee covers the following:

  • 24/7 customer support,
  • Public Liability Insurance,
  • Payment processing fees,
  • Funds management & distribution,
  • Chef recruitment, on-boarding & vetting,
  • Website & Software costs.

Example Booking Fee structures are listed below:

  • Romantic Dinner for 2: $995 total inclusive of $149.25 Booking Fee & $14.93 GST
  • 3-Course Meal for 8: $1,480.00 total inclusive of $222.00 Booking Fee & $22.21 GST
  • Full Course Meal for 6: $1,350.00 inclusive of $202.50 Booking Fee & $20.26 GST

Please be aware the Booking Fee is non-refundable in any circumstance. Please view our cancellation policy for more information.