FAQ

What measures do you take to ensure my food and property safety, and payment security?

At CHEFIN, we prioritize the safety and security of our clients and their guests. That’s why we take extra steps to ensure that our private chefs follow strict food safety guidelines. We conduct a thorough screening process to ensure that each chef has a valid Food Safety Supervisor (FSS) certificate and complies with local food safety regulations.

We also require all our chefs to follow a strict hygiene protocol and use high-quality ingredients to minimize any potential risk of contamination. Our chefs are trained to handle food properly and safely to avoid any foodborne illnesses or allergies.

When it comes to payment, we use a trust account to hold your payment until after the event. This means that your payment is held securely, and only released to the chef after the event is completed. The trust account ensures that your payment is safe and secure, and protects you from any potential fraud or scams.

In the unlikely event of an accident during the event, CHEFIN holds a $20 million public liability insurance to protect both the client and the chef. This insurance policy covers any potential damages or injuries that may occur during the event.

We understand that safety and security are essential for our clients. If you have any specific safety requirements or concerns, please let us know, and we’ll do our best to accommodate your needs. We are more than happy to provide you with proof of insurance and safety certifications upon request to give you peace of mind.

At CHEFIN, we believe that safe and secure dining experiences are essential to our clients’ satisfaction. That’s why we take every precaution necessary to ensure the safety and security of our clients and their guests.