FAQ

How do I confirm/secure a booking?

After submitting your initial booking request through the CHEFIN online community, a friendly staff member from CHEFIN will be in touch to discuss the finer details of your event and requirements. Once we have gathered your requirements, we will send you a quote detailing all aspects of your event.

Quotes can be confirmed via email (bookings@chefin.com.au) or over the phone (+61 477 666 351).

The reason we ask for payments to be made up-front is so that we can get started sourcing all your fine local produce and fresh ingredients. As much as we’d love to just make you pay a deposit, this system works much better 🙂

Thus said, CHEFIN accepts 50% of the booking value, to a minimum of $3,000, to secure your booking. Your booking will not be confirmed or secured until you have made the payment. A booking is fully refundable up to 14 days prior to your event date, and must be made before we start organising and preparing for your event.

Once the payment has been received and booking confirmed, you’ll receive a booking confirmation email. And then it’s party time!