FAQ

How do I confirm/secure a booking?

All in all, confirming/securing a booking for your event is easy, breezy, and transparent. You book directly online on our website, the final pricing is displayed at the checkout page, you make the payment, and voila.

The reason we ask for payments to be made up-front is so that Chef can get started sourcing all your fine local produce and fresh ingredients. As much as we’d love to just make you pay a deposit, this system works much better 🙂

Thus said, CHEFIN accepts 50% of the booking value, to a minimum of $5,000, to secure large scale bookings. Your booking will not be confirmed or secured until you have made the payment. Please do make sure to check out our cancellation policy before making a booking to avoid any setbacks. Payment must be made before we start organising and preparing for your event.

Once the payment has been received and booking confirmed, you’ll receive a booking confirmation email. And then it’s party time!